Google is offering up to $500 to the users of faulty Pixel phones

Google is offering up to $500 to the users of faulty Pixel phones

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Google agreed to pay the amount to the users of faulty pixel phones. As part of $7.25 million worth of a lawsuit settlement, Google has agreed to pay up to $500 to the owners of faulty Pixel and Pixel XL devices. The lawsuit covers Pixel phones made before January 4, 2017.

In 2016, early Pixel and Pixel XL owners start complaining of the issues with the microphone of the phone. The company admitted in early 2017 that users were experiencing problems due to a “hairline crack in the solder connection on the audio codec.” Google replaced the faulty phones with new handsets. But according to the lawsuit, the replacements had the exact same issue, and despite the ongoing problems Google opted to keep selling the device.

Last year angry Pixel owners slammed the search-giant with a lawsuit, and now Google has agreed to settle to the tune of $7,250,000.

The lawsuit amount is divided into different categories, with those most affected expected to receive the highest payout.

The customers who experienced multiple failures from the audio defect because of faulty replacements can claim $500. Those who faced failure once can get $350, while those who still want to be part of the lawsuit even though they haven’t experienced the problem themselves can get $20.

The search giant unveiled the original Pixel in October 2016. The device was the company’s first branded flagship phone. Prior to that, Google released phones through its Nexus program, through which it provided the software and worked with a handset maker like LG or Huawei to create the hardware.

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