Apple issued apology for faulty MacBook keyboard

Apple issued apology for faulty MacBook keyboard

Apple, Tech News
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If you think new Apple MacBook keyboard sucks then you are not alone. Majority of people also thinks the same way. Customers that own Apple’s MacBook laptops – specifically those with butterfly keyboard designs – have been experiencing issues ever since Apple decided to reinvent its keyboards to be thinner around 2015. Today Apple also admits that new MacBook keyword is faulty and it accepts a public apology as well.

“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” MacRumors quoted an Apple spokesperson as saying on Wednesday.

What was an issue

Apple introduced its butterfly design keyboard in 2015. The redesigned keyboard was thinner than its previous keyboard, which in turn helped the company to manufacture sleeker laptops. However, these keyboards had a critical flaw. Sometimes, after being exposed to dust the keys in the butterfly keyboard would either not respond or they would register twice.

Apple quietly fixed this issue by incorporated the mechanism in new MacBooks and MacPro keyboards to distribute the pressure on a single key evenly, thus increasing the precision in typing. However, this didn’t help either as it rendered some keys completely unusable.

Apple introduced a free repair program for MacBook and MacBook Pro computers in June 2018 to fix the issue. However, latest 2018 MacBook Pro and 2018 MacBook Air models with third-generation butterfly keyboards do not qualify for this repair.

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